Every homeowner dreams of a beautiful and vibrant lawn, but most of them don’t have the time and experience to take good care of their lawn. So choosing a lawn care company might be the option. But what should you look for when choosing a reputable lawn care company?
What services do you need?
Make sure to first determine what your lawn needs before committing to any company. You would not want to hire a company only to find out after contract signing that they do not offer the service that your yard needs. That would be very frustrating! So take the time to ask yourself: What lawn services do I really need? Do I want the company to be responsible for all the works? Or do I only need help in mowing and edging the lawn? Remember that lawn care has many categories such as: mowing and edging, mulching, pest and disease treatment, irrigation system, planting or reseeding, and more.
What is their reputation?
One way to determine their reputation is by doing your research of the company. There’s a great site that you can go to: the Better Business Bureau (BBB). Check out if the company is accredited or not. If not, you may still see a listing of any complaints to the company recently. Also, talk to your neighbors (only those with nice lawn) about the lawn services they use. Ask for any feedback and recommendations. If these are not enough, ask the company for references. A reliable company won’t hesitate to give you one.
Are they licensed and insured?
Ask or find out about their basic licenses such as business license, professional certification, applicator’s license, liability insurance, and other licenses required by your state. A lawn care company’s effort to invest their time and money to obtain these necessary papers reflects the standard and expertise that they are trying to promote. Do not ever hire a company without these permits. Some people may try to do this in order to save money, but they will also carry all the risks and responsibilities on taking this approach. If the guy mowing your lawn gets injured, you will be liable. Thus, choosing a licensed and insured company is a must!
What are their fees and charges?
Some reputable lawn care companies have their printed price chart to show to prospective customers. Majority do not offer this because of many aspects affecting the price, including lawn size, fences, obstacles, location, and more. Hence, request a lawn inspection and get a written quote and a free estimate of the costs from the company. Make it detailed enough so you know exactly where your money is going.
How do they treat their customers?
There may be occasions when you need to reach out to them, and of course, you do not want to be left hanging. A reputable company offers a variety of contact options—by email, phone, and other means. Choose a company that has a billing system and can do scheduling for appointments. Additionally, go for a company that has someone who can take calls and will return your calls. Also, are they eager to answer all the questions you might have? When a company refuses to answer some of your questions, it might mean that they are hiding something. Therefore, communication is vital for a lasting client-customer relationship.
When looking for a reputable lawn care company, try to look for these five criteria. Let these guide you in obtaining the best lawn services that will surely satisfy your lawn care expectations.